TCS Core Values
The company has based its approach to business on five core values. Ultimately the company feels that any current and future success has or will be achieved by striving to maintain these values to ALL associated with the company
- Customer Focused: Understanding & problem solving – right solutions in time & cost
- Caring: Personal, friendly, approachable, quality & cost conscious
- Local: Regional focus, knowledgeable, experienced
- Reliable: Trustworthy, responsive– first rate reputation
- Flexible: Dynamic, can do attitude, proactive nature
Organization – setting and assigning specific authority and responsibility for each phase of the system;
Quality Planning – writing work instructions with rules, looking at design manufacturing and commissioning processes for possible quality trouble spots, setting acceptance/rejection standards, controlling accepted/rejected products, and setting up a means of using suppliers’ and customers’ failure information to improve product quality;
Product Specification Control – making sure everyone always has the latest technical data for properly producing, inspecting, and commissioning the product;
Supplier Product Quality Control
Watching purchases to make sure that the people you buy from know and observe your quality requirements as well as technical specifications;
Measurement and Test Equipment Control – setting up a system to insure that such equipment is properly and regularly calibrated to established standards;
Non-conforming Material Control – spotting defects at early stages in panel manufacturer and keeping faulty items from reaching customers;
Records and Reports – setting up a system that tracks all steps of the design, production, inspection, shipping and commissioning cycle to identity existing and potential problem areas.
IT management – System backups are regularly undertaken with backups to onsite and offsite storage devices. A UPS system is installed which prevents loss of data due to sudden mains power failures.